--- title: "Privacy Policy | Essential Glazing Products Ltd" description: "How Essential Glazing Products Ltd collects, uses and protects your personal information under UK GDPR and the Data Protection Act 2018." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://essentialglazingproducts.co.uk/#organization", "name": "Essential Glazing Products Ltd", "url": "https://essentialglazingproducts.co.uk", "logo": "https://essentialglazingproducts.co.uk/favicon.png", "sameAs": [ "https://www.instagram.com/essentialglazing", "https://www.facebook.com/people/Essential-Glazing-Products-Ltd/61557089250145/" ], "contactPoint": [ { "@type": "ContactPoint", "telephone": "+441495825934", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "en-GB" ] } ] }, { "@type": "WebSite", "@id": "https://essentialglazingproducts.co.uk/#website", "url": "https://essentialglazingproducts.co.uk", "name": "Essential Glazing Products", "publisher": { "@id": "https://essentialglazingproducts.co.uk/#organization" }, "inLanguage": "en-GB" }, { "@type": "LocalBusiness", "@id": "https://essentialglazingproducts.co.uk/#business", "name": "Essential Glazing Products Ltd", "image": "https://essentialglazingproducts.co.uk/favicon.png", "telephone": "+441495825934", "email": "info@essentialglazingproducts.co.uk", "url": "https://essentialglazingproducts.co.uk", "priceRange": "££", "address": { "@type": "PostalAddress", "streetAddress": "Unit 2a1, Block C, Newbridge Road Industrial Estate, Pontllanfraith", "addressLocality": "Blackwood", "postalCode": "NP12 2XF", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": 51.65848, "longitude": -3.17591 }, "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday" ], "opens": "08:30", "closes": "16:30" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "Friday", "opens": "08:30", "closes": "16:00" } ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.9", "reviewCount": "32" }, "sameAs": [ "https://www.instagram.com/essentialglazing", "https://www.facebook.com/people/Essential-Glazing-Products-Ltd/61557089250145/" ], "areaServed": [ "Newport", "Blackwood", "Caerphilly", "Gwent", "South Wales" ] } ] }, { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://essentialglazingproducts.co.uk/#organization", "name": "Essential Glazing Products Ltd", "url": "https://essentialglazingproducts.co.uk", "logo": "https://essentialglazingproducts.co.uk/favicon.png", "sameAs": [ "https://www.instagram.com/essentialglazing", "https://www.facebook.com/people/Essential-Glazing-Products-Ltd/61557089250145/" ], "contactPoint": [ { "@type": "ContactPoint", "telephone": "+441495825934", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "en-GB" ] } ] }, { "@type": "WebSite", "@id": "https://essentialglazingproducts.co.uk/#website", "url": "https://essentialglazingproducts.co.uk", "name": "Essential Glazing Products", "publisher": { "@id": "https://essentialglazingproducts.co.uk/#organization" }, "inLanguage": "en-GB" }, { "@type": "LocalBusiness", "@id": "https://essentialglazingproducts.co.uk/#business", "name": "Essential Glazing Products Ltd", "image": "https://essentialglazingproducts.co.uk/favicon.png", "telephone": "+441495825934", "email": "info@essentialglazingproducts.co.uk", "url": "https://essentialglazingproducts.co.uk", "priceRange": "££", "address": { "@type": "PostalAddress", "streetAddress": "Unit 2a1, Block C, Newbridge Road Industrial Estate, Pontllanfraith", "addressLocality": "Blackwood", "postalCode": "NP12 2XF", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": 51.65848, "longitude": -3.17591 }, "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday" ], "opens": "08:30", "closes": "16:30" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "Friday", "opens": "08:30", "closes": "16:00" } ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.9", "reviewCount": "32" }, "sameAs": [ "https://www.instagram.com/essentialglazing", "https://www.facebook.com/people/Essential-Glazing-Products-Ltd/61557089250145/" ], "areaServed": [ "Newport", "Blackwood", "Caerphilly", "Gwent", "South Wales" ] } ] } ] --- Unit 2a1, Block C, Pontllanfraith, Blackwood NP12 2XF [info@essentialglazingproducts.co.uk](mailto:info@essentialglazingproducts.co.uk)Mon–Thu 8:30–16:30 · Fri 8:30–16:00 [01495 825934](tel:+441495825934)/ [07460 039120](tel:+447460039120) [![Essential Glazing Products Ltd — windows, doors and supplies](/__l5e/assets-v1/f8acd498-0c7c-404d-9e04-ead615fdc16e/egp-logo.png)](/) [Home](/) [About](/about) - [ About Us The family, the workshop, three decades of glazing. ](/about) - [ Reviews 4.9★ across 32 Google reviews — read what customers say. ](/reviews) [Services](/services) uPVC Windows & Doors - [uPVC Windows](/services/upvc-windows) - [uPVC Doors](/services/upvc-doors) - [uPVC Conservatories](/services/upvc-conservatories) Aluminium Windows & Doors - [Aluminium Windows](/services/aluminium-windows) - [Aluminium Doors](/services/aluminium-doors) - [Aluminium Bi-folds](/services/aluminium-bi-folds) - [Patio & Sliding Doors](/services/patio-sliding-doors) - [Roof Lanterns](/services/roof-lanterns) Doors & Trade - [Composite Doors](/services/composite-doors) - [Trade Counter Supply](/services/trade-counter) [Service Areas](/areas) Sirhowy & Ebbw Valleys - [Blackwood](/areas/blackwood) - [Pontllanfraith](/areas/pontllanfraith) - [Newbridge](/areas/newbridge) - [Crumlin](/areas/crumlin) - [Abercarn](/areas/abercarn) - [Risca](/areas/risca) - [Cwmfelinfach](/areas/cwmfelinfach) - [Ynysddu](/areas/ynysddu) - [Abertillery](/areas/abertillery) - [Ebbw Vale](/areas/ebbw-vale) - [Tredegar](/areas/tredegar) Wider Gwent - [Caerphilly](/areas/caerphilly) - [Bargoed](/areas/bargoed) - [Pontypool](/areas/pontypool) - [Cwmbran](/areas/cwmbran) Newport & Coast - [Newport City](/areas/newport-city) - [Rogerstone](/areas/rogerstone) - [Bettws](/areas/bettws) - [Malpas](/areas/malpas) - [Duffryn](/areas/duffryn) - [Langstone](/areas/langstone) - [Caerleon](/areas/caerleon) [Our Work](/our-work) [Contact](/contact) [01495 825934](tel:+441495825934)[Request Free Survey](/contact) [](tel:+441495825934) Legal # Privacy Policy. Last updated: 3 July 2026 This privacy policy explains how **Essential Glazing Products Ltd** ("we", "us", "our") collects and processes personal information when you contact us, request a survey or visit this website. We are the data controller for the personal information we hold about you. ## 1\. Who we are Essential Glazing Products Ltd, company number 15440311, registered office Unit 2a1, Block C, Newbridge Road Industrial Estate, Pontllanfraith, Blackwood, NP12 2XF. You can reach us on [01495 825934](tel:+441495825934) or by email at [info@essentialglazingproducts.co.uk](mailto:info@essentialglazingproducts.co.uk). ## 2\. Information we collect - Contact details you give us — name, email, phone number, postcode. - Details of the work you'd like quoted — service, property information, message. - Records of your correspondence with us (email, phone notes, quote records). - Basic technical data if you use this website — device type, browser, pages visited — collected via cookies or similar (see section 6). ## 3\. How we use it - To respond to your enquiry and prepare a survey and quote. - To schedule and carry out installation work you have instructed us to do. - To issue invoices, receipts, guarantees and Insurance-Backed Guarantee paperwork. - To meet our legal, tax and accounting obligations. - To improve the quality of our service and this website. ## 4\. Legal basis We rely on the following lawful bases under UK GDPR: (a) your consent when you send us an enquiry; (b) performance of a contract when you accept a quote; (c) legal obligation for tax, accounting and consumer protection; and (d) legitimate interests in running our business. ## 5\. Who we share it with - Our manufacturers and suppliers, when we order bespoke products for your job. - Our Insurance-Backed Guarantee provider, when a guarantee is issued. - Our accountants, auditors and professional advisers. - Regulatory bodies where required — including our registration body. We do not sell your data. We do not share it for third-party marketing. ## 6\. Cookies This site uses only strictly-necessary cookies to keep the website working and, where enabled, an embedded Google Map on our contact page which may set cookies on your browser. You can block or delete cookies in your browser settings. ## 7\. How long we keep your data Quote and enquiry records are kept for up to two years. Installation, invoice and guarantee records are kept for the length of the guarantee and for the period required by HMRC — a minimum of six years after the tax year in which the work was completed. ## 8\. Your rights You have the right to access, correct, delete, restrict or object to our processing of your personal data, and to receive a copy of it. To exercise any of these rights, email [info@essentialglazingproducts.co.uk](mailto:info@essentialglazingproducts.co.uk). ## 9\. Complaints If you're unhappy with how we've handled your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at [ico.org.uk](https://ico.org.uk). ## 10\. Changes We may update this policy from time to time. Material changes will be reflected here with a revised "last updated" date. [Contact us about your data →](/contact) ![Essential Glazing Products Ltd](/__l5e/assets-v1/f8acd498-0c7c-404d-9e04-ead615fdc16e/egp-logo.png) VEKA-approved installer of made-to-measure uPVC and aluminium windows, doors and bi-folds across Gwent and Newport. Family-run since day one. [](https://www.instagram.com/essentialglazing)[](https://www.facebook.com/people/Essential-Glazing-Products-Ltd/61557089250145/) #### Windows & Doors - [uPVC Windows in Newport & Gwent](/services/upvc-windows "uPVC Windows in Newport & Gwent") - [uPVC Doors — made to measure](/services/upvc-doors "uPVC Doors — made to measure") - [Aluminium Windows](/services/aluminium-windows "Aluminium Windows") - [Aluminium Bi-fold Doors](/services/aluminium-bi-folds "Aluminium Bi-fold Doors") - [Aluminium Doors](/services/aluminium-doors "Aluminium Doors") - [Composite Front Doors](/services/composite-doors "Composite Front Doors") - [Roof Lanterns for extensions](/services/roof-lanterns "Roof Lanterns for extensions") - [Patio & Sliding Doors](/services/patio-sliding-doors "Patio & Sliding Doors") - [Blackwood Trade Counter](/services/trade-counter "Blackwood Trade Counter") - [View all services →](/services "All window and door services") #### Areas We Cover - [Windows & Doors Newport](/areas/newport-city "Windows & Doors Newport") - [Windows & Doors Blackwood](/areas/blackwood "Windows & Doors Blackwood") - [Windows & Doors Caerphilly](/areas/caerphilly "Windows & Doors Caerphilly") - [Windows & Doors Cwmbran](/areas/cwmbran "Windows & Doors Cwmbran") - [Windows & Doors Pontypool](/areas/pontypool "Windows & Doors Pontypool") - [Windows & Doors Ebbw Vale](/areas/ebbw-vale "Windows & Doors Ebbw Vale") - [Windows & Doors Tredegar](/areas/tredegar "Windows & Doors Tredegar") - [Windows & Doors Risca](/areas/risca "Windows & Doors Risca") - [Windows & Doors Rogerstone](/areas/rogerstone "Windows & Doors Rogerstone") - [Windows & Doors Newbridge](/areas/newbridge "Windows & Doors Newbridge") - [Windows & Doors Abertillery](/areas/abertillery "Windows & Doors Abertillery") - [Windows & Doors Caerleon](/areas/caerleon "Windows & Doors Caerleon") [View all service areas →](/areas "All service areas across Gwent & Newport") #### Get in touch - [01495 825934 ](tel:+441495825934) - [07460 039120](tel:+447460039120) - [07878 090434](tel:+447878090434) - [info@essentialglazingproducts.co.uk](mailto:info@essentialglazingproducts.co.uk) - Unit 2a1, Block C Newbridge Road Industrial Estate Pontllanfraith, Blackwood NP12 2XF Mon–Thu 8:30 – 16:30 Friday 8:30 – 16:00 Sat & Sun Closed © 2026 Essential Glazing Products Ltd. Company No. 15440311. All rights reserved. [Contact](/contact)[Reviews](/reviews)[Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)[Cookie Policy](/cookie-policy) [Call](tel:+441495825934) [Free Survey](/contact) We use essential cookies to make this site work, plus optional analytics cookies to understand how it's used. See our [cookie policy](/cookie-policy). AcceptReject